Customer Reviews:
 Don't purchase subscriptions from Amazon or Magazine Express. July 9, 2006
tremorviolet (Austin, TX)
12 out of 12 found this review helpful
Don't purchase subscriptions from Amazon or Magazine Express.
The following are my experiences with a subscription to Hiragana Times from Amazon.
What this page doesn't tell you is that the Japanese magazines subscribed to on Amazon are filled by a company called Magazine Express and are shipped SEAMAIL from Japan which mean you'll recieve every issue 8 to 10 after it's released.
I placed my order in January and, to date, have not recieved a single issue. After several phone calls, the Magazine Express people (who fill the Amazon subscriptions) said they had to restart my subscription for the May issues which will take 8-10 weeks due to shipping issues. So after ordering in January, I will not receive a single issue of this uncancelable magazine until possibly in late July. Very poor service.
This is unacceptable for a magazine that most US Japanese bookstores (fujisan is one) can get within a week or that you can order directly from the publisher for only a few dollars more. If I had known the shipping policy I would not have ordered and the magazine supplier, Magazine Express will not cancel the subscrition.
I advise avoiding ALL Amazon magazine subsriptions due to their poorly stated policies.
**Update, I wrote this review in June. It is now July 8th and I've just been informed I must wait until August 15th to see if an issue arrives. I ordered the magazine on January 9th and I have had no resolution from either Magazine Express or Amazon who provides no way to contact anyone within Amazon about magazine orders. I reiterate, buying magazines from Amazon if a poor idea.
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